Skip to main content


Eaze Help Center

Your Account

Already have an Eaze account? Need to update or change your personal information? 

You can change and update information on your account under "Account Settings". 

To get to "Account Settings" go to our site and log in.

Once logged in, you can go to the hamburger menu at the top left and find "Account Settings". 

On your account page, you can change your:

  • First and last name

  • Email address

  • Phone number

  • ID photo

  • Medical recommendation photo (not required unless in a medical only delivery zone)

**When you update/change your personal information it will temporarily deactivate your account until the new information can be confirmed by our team. This may take a few minutes. If you believe there may be an issue with your verification, or you are unable to locate or access your account, contact our team at or via live chat through our chat portal on the Eaze menu page. 

Shop at

  • Was this article helpful?