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Eaze Help Center

ETA Issues

Estimated Time to Arrival (ETA) is affected by dozens of factors and is subject to change once an order has been placed. 

Before placing your delivery, you will be given a rough time estimate of how long our system believes it will take to complete an average delivery in your area. Once you place your order, the system then factors in the products you have requested and assigns it to your local dispensary. This will provide you with the initial ETA which is given at the time your order becomes a delivery page.

We do apologize in advance for any issues or changes in your ETA. While these are estimates, we strive to do our best to deliver your order within the initially quoted time. If you have any issues with your ETA, please feel free to contact us at or via live chat on our website at

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