We are sorry to hear that you are missing credits. Here are a couple reasons why this could be:
- Eaze credits expire 90 days after they are issued (unless otherwise specified), so please ensure you use them before then.
- If it is a referral credit, please ensure that the person you referred has already placed an order. You will not receive referral credits until your friend has completed their first order. For more on our referral system, check here.
If this does not explain your missing credits, please contact us here so that we can look into this for you.