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Eaze Help Center

Promo code or credit questions

Here are a couple reasons why you may be experiencing issues with a promo code: 

  • Is the promotion still valid? Always double check that the promotion is still active. Some promo codes last only for a short, specified time and will cut off promptly at the end of that period. 
  • Have you already applied a promo code to your order? Only one promo code can be applied to a particular purchase.
  • Is this promo specific to a certain item being in your cart? If the promo is item- or brand-specific, please ensure that item is in your cart or you will not be able to apply the promo code.
  • Is your account verified? If your account is not verified, you will be unable to apply a promo code to an order.

Still having issues with your promo code? Please contact support for additional help.

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