G Pen Gio battery and charger are covered under a manufacturer warranty. There is no warranty by the manufacturer for their pods.
A manufacturer warranty is not honored by the retailer (Eaze) but instead is offered through Grenco Sciences, the creators of G Pen Gio products.
If you have received a malfunctioning battery, pod or charger within 30 days of purchase, please contact Eaze at 1-844-420-5420 or firstname.lastname@example.org.
However, if it is beyond 30 days, the manufacturer warranty will extend to the remaining 1 year past the purchase date. This warranty only covers the device and does not apply to pods.
To redeem a manufacturer warranty, please contact Grenco Sciences at INFO@GRENCOSCIENCE.COM or (800) 948-7480.