How Do I Cancel My Order?

At times, you might need to cancel an order you've made with us. Whether your plans have changed or you’ve just changed your mind, we understand that these things happen. Canceling your order is straightforward, and we've outlined the process for you below.

Step-by-Step Guide to Canceling Your Order:

1. Access Your Active Order:

   • To begin, navigate to the top right corner of the homepage when you're logged in.
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2. Locate the Cancel Option:

   • On the 'Your Order' page, there's a clear and easy-to-find 'CANCEL' button. This is usually located below the order summary and the map showing the delivery location. If you’re ready to proceed with the cancellation, simply click this button.

3. Confirm Cancellation:

   • After clicking 'CANCEL', a prompt may appear asking you to confirm your cancellation. It's a safeguard to ensure you don't cancel your order accidentally.

4. Cancellation Confirmation:

   • Once you've confirmed, you should receive a notification confirming that your order has been canceled. Additionally, an email or SMS confirmation will be sent to you as a record of the cancellation.
     
     

     Still Have Questions?

     If you have any trouble canceling your order or if you have further questions about the process, our customer support team is here to help. You can reach out through the 'CONTACT US' option provided in the 'Your Order' page, or consult our detailed FAQs section for more information on order management and policies.

     We're committed to providing you with a seamless and satisfying experience, even when things don't go as planned. If you need to cancel your order, we want to make sure the process is as clear and hassle-free as possible. Remember, we’re here to help with any concerns you might have.