At Eaze, we want every customer to be happy with their order. At the moment, we don't have phone support, but we're still here to help with any questions, suggestions, or concerns with the service, order, or products. Please note that you have 30 days from delivery to claim any issues with your products.
To help us assist you faster, please include a picture of the following:
The label on the Eaze bag shows your order details
The affected item or items (If applicable)
The batch# and packing date (If your request is item-related)
The name of the person who packed your order (You'll receive an email with your receipt)
We'll make sure to provide a resolution as soon as possible! Find below our contact information:
Chats
Our Chat support line is available at https://www.eaze.com/menu?help=true
Hours of Operation:
Monday - Saturday, 9:00 AM - 10:00 PM (PST).
Sundays, 12:00 PM - 10:00 PM.
Emails
You can email us directly at support@eaze.com
Hours of Operation:
Monday - Sunday, 9:00 AM - 10:00 PM (PST).
Social Media
Let's keep in touch! Check out our Social Media channels for news, updates, and promotions!
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